H&B Medical undertakes to provide to you, as their registered patient, private primary medical care of the highest possible quality. They regard duty of care to you as a relationship of the utmost importance and believe that mutual openness and honesty are vital to the satisfactory care of your health.

H&B medical will be available in their rooms by appointment. Home visits and out-of-hours cover cannot normally be provided. You are advised to maintain registration with your NHS general practitioner and, with your consent, he or she will be kept fully informed. All usual medical facilities and services will be provided, including a wide range of diagnostic tests and, where appropriate, referral for specialist advice.

Your details will be held in the strictest confidence and the terms of the Data Protection Act 1998 strictly observed.

Fees will be charged for services rendered in accordance with the scale published on the website, which may be amended from time to time and without notice. Accounts must be settled before leaving the surgery. Telephone and email consultations will be charged at the normal rate.

Late cancellation and non-attendance of booked appointments will incur fees up to the normal fee for the booked appointment time, in accordance with the published scale.

In your absence an account statement will be sent to you on and should be paid within 30 days.

By booking an appointment you agree to the above terms and conditions.